Returns & Exchanges
At Siren Shoes, we want you to love every step you take; if your new footwear isn't the perfect fit, you can return or exchange your order within 30 days of delivery. All items must be in their original, unworn condition and include the branded shoebox to qualify for a full refund.
Return Process
- 1.Initiate Your Return
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
- 2.Pack Your Shoes
Place the unworn shoes back in their original box and secure them inside a protective shipping mailer or outer carton.
- 3.Attach Shipping Label
Download and print your prepaid shipping label from the portal, then affix it clearly to the outside of your package.
- 4.Drop Off and Track
Hand your package to the designated carrier and keep your tracking receipt; once received at our warehouse, your refund will be processed within 5-7 business days.